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Frequently Asked Questions

Questions? We’ve got answers.

Everything you need to know about how our whiteboard clings work, how to care for them, and how ordering, shipping and returns work at Reimagines.

Whiteboard clings

What are whiteboard clings?

Reusable static cling pieces, like schedule cards, subject headers, borders, calendar sets and learning frameworks, that hold to your whiteboard with no adhesive, magnets or tape. They peel off cleanly, move as often as you like and can be used year after year. Learn more about whiteboard clings.

How are clings different from stickers or magnets?

Stickers use adhesive and usually come off only once. Magnets need a magnetic board. Clings hold with static, so they work on non-magnetic boards and can be repositioned without leaving residue.

What surfaces do clings stick to?

Smooth whiteboards, magnetic or not, plus glass, windows and acrylic. Reimagines clings were originally designed for non-magnetic whiteboards.

How do I put up my clings?

Peel the cling from its backing, smooth it onto a clean board from one side to the other, and press out any air bubbles. Watch our how-to videos to see it done.

How do I keep my clings sticking?

Start with a clean, dust-free board. Dust, dirt and oil can keep a cling from holding, and some greasy whiteboard cleaners leave a residue that does the same. If needed, clean your board with a mix of vinegar and water to break down the oil. If a cling loses its grip over time, rinse the back with water and apply it again.

How do I store clings between units?

Smooth each cling onto a Binder Ready sheet. The 8.5x14" hole-punched sheets store flat in a binder, so your clings stay clean and ready for next year. See our storage guide for two quick videos.

Ordering and shipping

Can I customize my clings?

Yes. Design Your Own and Totally Custom pieces let you choose your own wording, colors and fonts. Signature Themes give you a coordinated look with your own text. Reimagines Ready designs are pre-made for teachers who want something quick.

How fast will my order ship?

Orders ship within two business days. Every piece is printed and packed in our studio in Somerset, Kentucky.

How do I get my printable?

Printable-only orders are ready right away. You’ll find the download link in your order email or in the Orders tab of your account. Nothing ships. If your order also includes physical items, the download link is emailed when those items ship. Need your files sooner? Email elizabeth@reimagines.com and we’ll send them early.

Will I get a proof before you print?

Proofs are sent for logo Moleskine notebooks and Bitmoji orders. Everything else is printed from the details you enter on the product page, so please double-check your spelling, wording and colors before you check out. Want a proof for another item? Email elizabeth@reimagines.com and we’ll send one before we print.

What is the return policy at Reimagines?

Because your designs are personalized and printed to order, we don’t offer returns. We offer replacements for items that were damaged in shipping or if we made an error. Just email elizabeth@reimagines.com and we’ll make it right.

Didn’t see your question?

Send your questions to elizabeth@reimagines.com. We’ll respond within 24 hours.